Terms & Conditions

Welcome to Aexplus, a global marketplace platform where sellers can create shops and customers can discover and purchase unique products. By accessing or using our website, you agree to follow these Terms & Conditions.

1. About Aexplus Marketplace

Aexplus provides an online marketplace platform that connects independent sellers with customers worldwide. Aexplus allows sellers to create shops, upload products, manage orders, and sell products online.

2. User Account Rules

• You must provide accurate and complete information while creating an account.
• You are responsible for keeping your account login details secure.
• You must not create fake accounts or use another person's account.
• Aexplus may restrict accounts involved in fraudulent activities.

3. Seller Terms & Responsibilities

Sellers using Aexplus agree to the following:

• Provide correct product information, images, prices, and availability.
• Sell only legal and permitted products.
• Maintain product quality and customer service standards.
• Process and ship customer orders within the selected processing time.
• Provide valid business and verification information when required.

4. Product Listing Rules

• Product descriptions must be accurate and not misleading.
• Copyrighted, illegal, dangerous, or prohibited items are not allowed.
• Sellers are responsible for their uploaded images, content, and products.
• Aexplus reserves the right to remove listings that violate policies.

5. Buyer Responsibilities

• Buyers must provide correct shipping information.
• Buyers should review product details before placing an order.
• Customers must follow payment, return, and refund policies.

6. Payments & Transactions

All payments are processed according to the payment methods available on Aexplus. Sellers and buyers agree that transaction information must be accurate and complete.

• Prices are set by sellers.
• Taxes, fees, and shipping charges may apply depending on location.
• Aexplus may charge seller service fees or commissions where applicable.

7. Shipping & Delivery

Sellers are responsible for preparing and shipping orders according to their delivery settings. Delivery times may vary depending on seller location, buyer location, courier service, and customs procedures.

8. Returns, Refunds & Cancellation

Returns, refunds, and cancellations are handled according to Aexplus policies and the individual seller's return settings.

9. Account Suspension

Aexplus may suspend or terminate accounts that:

• Violate these Terms & Conditions.
• Engage in fraud or suspicious activities.
• Upload prohibited products.
• Misuse the marketplace platform.

10. Intellectual Property

All website content, including Aexplus branding, design, logos, and platform features, belongs to Aexplus unless otherwise stated.

11. Marketplace Responsibility

Aexplus provides the platform for buyers and sellers to connect. Product quality, descriptions, warranties, and seller services are the responsibility of individual sellers.

12. Changes To Terms

Aexplus may update these Terms & Conditions from time to time. Users are encouraged to review this page regularly.

13. Contact

For questions regarding these Terms & Conditions, please contact Aexplus support.